These Terms & Conditions ("Terms") govern your access to and use of our services, including prepaid expense cards, direct debit collection, merchant services, business bank account functionality, and our associated web and mobile platforms. By registering an account or using any part of the service, you agree to these Terms, which form a legal agreement between your business ("Client", "you") and Ubsidi Financial Ltd ("Ubsidi", "we", "our", "us").

Our Role & Third-Party Partners

Ubsidi Financial Ltd is a UK-based financial technology company. We are not a bank and do not issue financial services ourselves. Instead, we partner with regulated third-party providers, including Stripe, to deliver secure, compliant financial services to our customers.

Stripe, our primary infrastructure provider, is authorised and regulated to issue prepaid cards, facilitate direct debit collections, enable merchant payment processing, and provide business account functionality. These services are delivered under Stripe’s regulatory framework and permissions, and are accessed by Ubsidi through licensed integrations.

Ubsidi also works with additional regulated partners, including banks and payment institutions, to pass through financial services to our customers securely and legally. By using our platform, you acknowledge that your financial services are provided by one or more of these regulated third-party partners.

Eligibility

You must be a registered business entity operating in the United Kingdom or another supported region. The person registering must have authority to act on behalf of the business.

Our Services

We provide a platform that enables you to access the following services, powered by our regulated partners:

• Prepaid business expense cards
• Direct debit collection from your customers
• Merchant services for accepting payments
• Business account features for managing balances and transactions
• A web and mobile dashboard for financial oversight and controls

Account Registration & Use

You are responsible for:

• Providing accurate and complete business and user information
• Securing your login credentials and devices
• Managing user roles and permissions
• All activity under your account

We may suspend or terminate accounts in cases of misuse, fraud, or breach of these Terms.

Fees and Charges

Fees may include setup charges, monthly platform access, transaction fees, and charges related to third-party services. All applicable fees are disclosed in your agreement or onboarding process.

We reserve the right to amend pricing with prior notice.

Direct Debit Collection

Using our platform, you can initiate direct debit collections from your own customers. This functionality is enabled through our regulated provider (Stripe) and requires appropriate customer authorisation.

Note: You cannot use the service to pay direct debits from your account. It is for inbound payments only.

Merchant Services

We provide the ability to accept contactless and card payments via merchant terminals or online payment links. These services are powered by Stripe and governed by their regulatory and compliance frameworks.

You must ensure customer-facing policies, such as refunds and receipts, are clearly defined and compliant.

Prepaid Card Issuance and Usage

Prepaid expense cards are issued to authorised users via our regulated card-issuing partner. You are responsible for:

• Managing spending limits
• Monitoring cardholder activity
• Ensuring use complies with laws and internal company policies

Business Account Functionality

While Ubsidi offers business account features, balances are held with regulated financial institutions through our third-party partners. We do not hold customer funds ourselves.

These accounts are not traditional bank accounts but are built for business use and controlled via our platform.

Data Protection

All personal and financial data is handled in accordance with our [Privacy Policy] and UK data protection laws. Our partners are also compliant with applicable regulations including UK GDPR and PSD2.

Prohibited Activities

You agree not to use the platform or underlying services for:

• Illegal or fraudulent activities
• Laundering or financing of terrorism
• Transactions involving restricted or banned products/services
• Circumvention of card scheme or banking regulations

Intellectual Property

All platform content, features, branding, and software remain the property of Ubsidi Financial Ltd or its licensors. You may not copy, distribute, or alter any intellectual property without permission.

Termination

We may suspend or terminate services for:

• Breach of these Terms
• Violation of applicable laws
• Risk or suspicion of fraud
• Failure to comply with onboarding or identity verification processes

You may terminate the service with 30 days’ written notice, subject to settlement of outstanding fees.

Liability & Disclaimers

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential losses
• We are not responsible for delays caused by third-party providers or networks
• Our total liability is limited to fees paid by you in the preceding 12 months

Changes to These Terms

We may update these Terms occasionally. If changes are material, we will notify you in advance. Continued use of the services constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of England and Wales. Disputes shall be resolved in the courts of England and Wales.

Contact Us

If you have any questions or concerns about these Terms or how your data is handled, you can contact us at:
Email: info@ubsidifinancial.com